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Password not working - Zoom Community - Account Information
At Indiana University, waiting rooms are enabled by default. However, IU participants can bypass the waiting room and automatically join the meeting by default. If you'd like, you can allow certain types of participants to skip the waiting room and automatically join your meeting:.
To secure settings for a meeting that you've started, or if you need to handle a disruption if someone has interrupted the session, for example , you have several options. For more, see Zoom: Managing disruptions during meetings Video tutorial.
If you're using a Windows, macOS, or Linux Zoom desktop client, you can use Zoom's Security feature in your meeting controls to quickly set some options for a meeting you've started; these include locking the meeting, enabling a waiting room, disabling screensharing, and more.
For details, see In-meeting security options. Depending on the size of your meeting, it may be difficult to both run your session and moderate your participants. One or more co-hosts can help with these responsibilities while you conduct your meeting. For details about what co-hosts can and cannot do, see Enabling and adding a co-host.
Restricting chat to only the host allows the host to still be able to take questions from the audience without allowing attackers to spam offensive messages that are seen by all. To restrict chat:. For more, see Controlling and disabling in-meeting chat. By default, the annotation feature is disabled for Zoom at IU meetings. Once enabled, anyone in your meetings, including your participants, can annotate the screen share. However, once a screen share has started, the host can disable the ability for attendees to add annotations.
This is document ativ in the Knowledge Base. Last modified on Skip to: content search login. Knowledge Base Toggle local menu Menus About the team. Knowledge Base Search. Log in. Options Help Chat with a consultant. Include archived documents. Prevent Zoombombing using Zoom privacy and security features On this page:. You shouldn't record meetings that may involve critical data or FERPA protected information for example, advising sessions or individual discussions with students regarding their education records, including grades.
If you have a requirement to record a meeting that will involve FERPA or critical institutional information, consult with the appropriate Data Steward on storage and retention requirements. For recommended methods for securing your Zoom meeting, see Secure publicly advertised Zoom meetings.
If your meeting is part of a series, then you'll need to schedule a new meeting for each session. You cannot change an existing meeting's ID.
When creating meeting passcodes, keep in mind that some videoconferencing equipment can only enter numbers. If some participants might connect from videoconferencing hardware instead of a computer or mobile device, set a numerical passcode to ensure that they can connect without issue.
Require participants to be logged into a Zoom account You can require all participants to be logged into their Zoom accounts before accessing your Zoom meeting room. To enable this setting: Log into Zoom. Click Meetings. If you clicked Upcoming Meetings , select the desired meeting. Click Edit this Meeting. Check the box to the left of Only authenticated users can join.
Click the drop-down and select Any authenticated Zoom user can join. Click Save. Click the drop-down and select Only authenticated IU Zoom users can join. Turn off participant video upon entry You can configure your meeting room so that every participant's video feed is disabled when first joining.
To do this: Log into Zoom. Click the name of the desired meeting. Click Edit this meeting. Scroll to the "Video" section. To the right of "Participant", click off. Mute participants upon entry You can configure your meeting room so that every participant's audio feed is disabled when first joining.
Check Mute participants upon entry. If you are running a webinar, your participants won't be able to unmute themselves. Enable the waiting room When the waiting room is enabled, participants can't join the meeting until you admit them. Enable for a single meeting Log into Zoom. Check Enable waiting room. Enable for all meetings Log into Zoom. On the left navigation pane, click Settings. Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform. What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases. I continue having a strange problem where zoom tells me the password is wrong when trying to join a meeting. The password is just 1 character long not very secure, I know, but not my choice, and it's a meeting open to the general public in my area anyways , so I'm not typing it in wrong.
Additionally, if I open the meeting in the web browser same computer, keyboard, etc I can join, but only in the browswer, If I click to open the Zoom Client it doesn't work. Using the same account on my phone works too. Interestingly, in the meeting history drop down, the meeting will initially show up as usual ie with the name "Weekly Information Meeting". Then after choosing it, inputting the correct password, and being told the password is wrong, the name changes on the history drop down to the generic "Zoom Meeting".
This seems to be related to the Client itself. Interestingly, it happens most often after I update Zoom. Also, after a time, maybe an hour, often I can connect successfully with all the same credentials. Hey Jason , strange!
I was able to create a test meeting with a 1 character password and join.. You could always save your meeting as a meeting template and recreate a new meeting to see if that resolves your issue as well. The only reason I mentioned the password being 1 character was to show that it is not just a problem with entering the password incorrectly. It should be noted this problem has happened with longer passwords as well.
It's not restricted to just one host, leading me to believe that it's not a problem with the host's settings. In addition, using my wife's computer also windows 10, same zoom version as me, both of the up to date I'm able to get into the meeting just fine.
I have not had this problem when clicking on a direct link in email, etc , maybe because then there is no need to enter the password. However, in most of the zoom meetings I attend, the host cannot send an invite, there are too many people and it's a meeting open to the public. That is out of my hands. I must enter the zoom ID and password.
Since the history of the zoom meeting still shows up with the correct number, but with the name of the meeting changed to just 'zoom meeting' , it makes me think there is some problem with a cache issue on the windows version. On my phone I can clear the cache easily, but there seems to be no way to do so on windows. I can clear the history which does not fix the problem as stated above.
Finally, very very strangely, I can usually attend after a short time, maybe 30 minutes to an hour later. If I just keep trying to join, eventually it will let me. We are having the same problem and it does look like a client problem. I can not log in using the password from another organization but if i go to a browser it allows me to log in but then lose my "profile settings, backgrounds etc" Updating the client and other troubleshooting does not resolve.
Any thoughts from Zoom? Looks like clearing the cache resolves this issue. I had to enable zoom apps and then go to clear cache to access and clear.
Then restart and now works. I had this similar issue today which is how I found your comment because I was invited to join a meeting and I had the correct ID and password and was logging in through my PC and it kept saying the password was incorrect but when I logged in through my tablet it allowed me to log in to the meeting. To resolve the issue you may want to have the host send you a direct invite.
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